Remote Care Coordinator-Spanish Speaking (LPN / CMA) – Compact License

Job Overview

  • Clinical License LPN
  • State(s) Compact

Full job description


The Care Coordinator is responsible for developing and/or providing care coordination services directly to Alopex clients’ patients. This position reports to the RN Supervisor in Operations.

Reports To: RN Supervisor

Department: Operations

Job Description:

  • Detailed review of EMR records
  • Develop and maintain individualized Care Plans for management of patients
  • Implement and coordinate all care management activities relating to patients across the continuum of care
  • Communication with the patient’s clinical care team for care management in a timely manner
  • Monitor patient progress toward desired outcomes through assessment and evaluation
  • Maintain accurate and detailed documentation related to medication, problems, goals, interventions, preventative care, etc.
  • Conduct monthly care calls to the patients enrolled in the program
  • Address all needs/concerns including any follow up needed for patients
  • Patient education on chronic conditions and reinforcement of provider directions related to chronic conditions
  • Evaluate and address social determinants of health and begin to link community resources and log them in system.
  • Evaluation/assessment of medical conditions and be able to identify and address changes in a clinically appropriate manner
  • Adhere to all policies & procedure as outlined by Medicare and Shifox/Alopex
  • Other duties as assigned

Qualifications and Skills Required:

  • Minimum of 2 years’ experience providing care to patients
  • Experience working with electronic medical records
  • Ability to perform nursing assessment, problem identification, and care plan development
  • Adaptable to new technology – experience with computer documentation
  • Good time management skills
  • Able to problem solve and work independently
  • Effective verbal and written communication skills
  • Must be detail oriented and be dedicated to accurate documentation
  • Dependable and reliable in achieving goals
  • Well versed in HIPAA privacy and security requirements and maintain confidentiality of personal health information for all patients
  • Must remain dedicated to following all company HIPAA compliance policies and procedures
  • Committed to adherence to the highest standards of personal and professional conduct
  • Flexible and level-headed
  • Strong sense of ethics and dedication to working with the highest level of personal and professional integrity
  • Patient focused with a passion for helping others
  • A natural educator who is adept at caregiver and patient training.
  • English (required)
  • Spanish (preferred)
  • Other Language (preferred)

License/Certification Required:

  • LPN (preferred) Current Compact Licensure (if state patients live in does not participate with compact licensing, will need to obtain state license)
  • CMA (preferred) Active membership with AAMA

Work Location, Shift & Schedule

This position is remote (please see remote requirements below). Shifox/Alopex employees generally work Monday-Friday 8:00am-5:00pm or according to the business hours of your clients’ practices.

Remote Position Requirements:

  • Reliable Internet – all programs used by care coordinators are internet based
  • PC or Laptop capable of running multiple internet programs at once
  • A quiet and professional work environment suitable for speaking with patients about sensitive information and Protected Health Information (PHI).

Job Type: Full-time

Pay: $53,000.00 – $58,000.00 per year


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • Day shift
  • Monday to Friday

Work setting:

  • Call center
  • Long term care
  • Office
  • Private practice
  • Remote

Application Question(s):

  • What time zone are you in?


  • Chronic Care Management: 1 year (Preferred)
  • Nursing: 2 years (Required)


  • Spanish (Required)


  • LPN compact license (Preferred)

Work Location: Remote




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