About the job
Help at Home is still hiring in your community!
Help at Home is the nation’s leading provider of high-quality support, providing a gold standard of care to seniors and people with disabilities.
Right now, our clients need us more than ever. We are still hiring compassionate caregivers, and we are taking every precaution to protect our communities.
We commit to being transparent and open in our hiring process to ensure your health and safety. Our clients, caregivers and employees will always be our top priority.
Under the guidance of the Chief Clinical Officer, the Clinical Program Administrator- Nurse Practitioner is responsible for the successful implementation and ongoing effectiveness of clinical care management programs designed to improve the overall quality of the care and service provided to Help at Home clients and patients. These programs include but are not limited to fall prevention, social isolation mitigation, prevention of institutionalization, addressing to social barriers, would care/prevention, and similar. The position will also be responsible for implementation of remote patient monitoring programs that are technology-driven (i.e. wearables, sensors, telehealth) and caregiver/provider-driven.
- Ultimately responsible for deployment of clinical programs designed to support the health and clinical outcomes of Help at Home members and clients.
- A key responsibility will be the development, implementation and monitoring of models designed to reduce the risk of institutionalization of medically fragile elderly patients. The incumbent will work with enterprise and market stakeholders to design screenings, train clinical and nonclinical caregivers, develop processes for interventions (community referrals, health plan care management engagement, or internal capability development) to mitigate these risks so that patients retain independence in the home.
- The role will similarly be responsible for the development, implementation and monitoring of models designed to reduce the risk of client falls.
- Responsible for other adverse event prevention programs such wound prevention and others as needed.
- Collaborates with payer clinical counterparts on potential screenings, interventions and value assessments.
- Ensures ongoing collaboration between enterprise and local teams as well as IT, Learning and Development, and other support teams.
- Utilizes data insights to identify organizational learning opportunities and improve program processes.
- Serves as implementation leader for new or updated processes and technology.
- Collaborates with Clinical Educators and Learning and Development team to ensure effective training on new programs and systems.
- Leads or supports the deployment of new platform and technology capabilities.
- Implements policies and procedures in support of new and existing programs.
- Ensures all activities remain HIPAA-compliant at the enterprise and local levels.
- Active and unencumbered ARNP licensure required with ability to obtain additional state licensures as needed.
- Preference for MBA, MPH or equivalent experience managing programs and/or implementation in a health-related field.
- Strong preference for experience with elder population in a home health care, hospice/palliative or facility setting.
- Telehealth experience a plus.
- Minimum of 5 years clinical experience.
- Strong clinical credibility.
- Experience in program design and evaluation.
- Experience working as part of a broader health care team and leading by influence.
- Excellent interpersonal, written, and verbal communication skills.
- Any Help at Home office. Remote location may be considered for the right candidate.
- Ability to travel as needed to Help at Home locations across U.S.