Remote Clinical Project Manager (RN)

The Telehealth Clinical Project Manager is responsible for planning and overseeing projects to ensure they are completed in a timely fashion. They possess domain-specific knowledge of VA telehealth programs and assists with documentation review, planning, program-specific testing, and evaluation, and provides subject matter expertise. Incumbents work under the direction of their VHA OCC Telehealth lead.

RESPONSIBILITIES:

• Understands and demonstrates the capabilities and use of new and existing Telehealth platforms.
• Provides planning and evaluation support for OCC Telehealth lead.
• Provides meeting facilitation, presentation development, and action item tracking.
• Attends/conducts meetings and training classes as needed.
• Supports the release, implementation, and deployment of telehealth technologies and applications.
• Utilizes SME knowledge and understanding to support operational goals and targets.
• Assists with enhancing and improving existing training, documentation, and operational guidance through analysis of existing training and operational guides and advancements of technology and needs.
• Assists with the development of training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy.
• Performs systematic reviews of clinical programs and provides updates and reports as required.
• Assists with TMP training and testing as required.
• Supports the evaluation and sustainment of new Telehealth technologies, equipment, applications, and clinical processes.
• Leads or participates in cross-functional projects, identifying and working on tasks and assignments as instructed by VA OCC Telehealth lead.
• Managing a wide variety of projects across the portfolio.
• Interacting and working directly with VHA OCC Leadership.
• Autonomous working environment, manage your own schedule.
• Multiple areas of expertise and review required.
• Utilizes SME knowledge and understanding to support operational goals and targets.

REQUIREMENTS: 

• Bachelor’s degree required + 5 years experience supporting clinical operations
• RN, PT, OT, ST, SW,MD or Psychologist licensure required.
• Preferred experience with VA Video Connect (VVC), Virtual Care Manager (VCM), Telehealth Scheduling Platform (TMP), VistA, CPRS.
• Systems thinker with strong organizational skills, problem solving and decision-making skills, who can pull all the pieces together to meet deadline timely.
• Strong Clinical Practice Facilitation and program/project management skills.
• Ability to utilize numerous and creative methods for explaining and collaborating with health care professionals to improve and enhance virtual care/mobile health adoption.
• Ability to research data sites, analyze problems and program requirements, and present findings with effective communication and presentation skills.
• Ability to ensures accurate and timely submission of various statistical and workload reports.
• Experience promoting and developing innovative and creative approaches to patient care delivery.
• Ability to manage planned and unplanned changes reflectively, creating an atmosphere of confidence and competence.

Iron Bow Technologies is a leading IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with industry leaders as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure your successful business outcome. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target.

Iron Bow Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.