Remote Clinical Supervisor – (RN/LCSW) – North Carolina

About the job

DescriptionClinical Supervisor

• Are you an experienced Clinical Supervisor looking for a new challenge?
• Do you value care management and quality improvement?
• Are you motivated, energetic, and excited to become part of the Kepro team?

If so, you might be our next new team member!

• Must reside in North Carolina**

Who we need:Utilizes clinical expertise in conjunction with contract requirements, state and federal rules and regulations, critical thinking, and decision-making skills to support the Clinical Manager in administrative and clinical oversight of a Medicaid clinical assessments program. Assigns assessments and coaches clinical evaluators conducting assessments. Ensures day-to-day processes are conducted in accordance with contract and other regulatory standards. Assists with training and onboarding new assessors as needed.Why us?Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.People Focused. Mission Driven.Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.We do this through our people.At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.What you’ll do:

• Ensures high program quality by supporting contract compliance through overseeing assignment and completion of assessments.
• Performs chart reviews of assigned assessors as part of KEPRO’s quality program.
• Improves program staff performance through coaching of staff to meet all professional and contractual obligations.
• Improves program staff skills by collaborating with Clinical Manager and program leadership to assure provision of clinical training opportunities and clinical consultation, as needed. Assists with problem-solving on clinical and contract-specific issues.
• Always maintains medical records confidentiality through proper use of computer passwords, maintenance of secured files, adherence to HIPAA polices.
• Collaborates with administrative support staff, field-based assessors, Clinical Manager and other internal and external resources to assure timely submissions of all assessments.
• Utilizes proper telephone etiquette and judicious use of other verbal and written communications, following KEPRO policies, procedures, and guidelines.
• Actively cross-trains to perform duties of other positions within the KEPRO office to provide a flexible workforce to meet client/consumer needs. This includes Local Care Administration program duties.
• Provides leadership in support of or in the absence of the Clinical Manager.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.What you’ll need:Qualifications

• Active, unrestricted NC Licensed Clinical Social Worker (LCSW) or NC Registered Nurse (RN) license.
• Master’s degree in social work or bachelor’s or above for RN.

Knowledge, Skills, Abilities

• Strong clinical assessment and critical thinking skills required.
• Ability to coach team of remote field assessors to meet contract requirements.
• Knowledge of the organization of medical records, medical terminology, and disease process required.
• Medical record abstracting skills required.
• Excellent verbal and written communication skills required.
• Leadership skills and the ability to work in a team environment.
• Flexibility and strong organizational skills needed.
• Must be extremely proficient in Microsoft Office (particularly Word, Excel, and Outlook) and web-based clinical documentation tool navigation.

Experience

• Minimum of five years’ clinical experience, with at least two years’ recent experience working with mental illness.
• Minimum of two years supervisory and/or management experience.
• Experience with geriatric populations preferred.