Remote Contact Sourcing Nurse (LPN/LVP)

Job Overview

  • Clinical License LPN
  • State(s) Nationwide

About the job

Job Description:

Summary/Objective

Under limited supervision, the nurse will work to contact post-partum mothers and guardians of children aged 0 – 18 years old. These calls are designed to bridge the gap in care and help them to understand and utilize available resources under their insurance coverage plans.

Essential Job Functions

• Provides outreach to post-partum mothers and guardians of children aged 0 – 18 years old (pediatrics).

• Assists patients in making healthcare decisions that involve meeting with pediatricians regularly to ensure health needs are met during vital developmental growth periods of children in their care.

• Encourages individuals to see a provider via telehealth appointments.

• Works with potential patients within the migrate population to consult via telehealth.

• Helping to coordinate the scheduling of appointments with the healthcare providers.

• Encourage targeted statewide populations to increase usage of services under their insurance to enhance the child’s overall wellbeing.

• Dry outreach campaigns via emails and texts.

• Appropriately responding to inbound calls as well as managing inbox patient volumes.

• Must have flexibility to work hours in all time zones with the potential to cover weekend shifts in rotation.

Key Success Indicators/Attributes

• Ability to produce call volume targets daily to meet client’s expectations.

• Demonstrates ability to self-motivate, set goals, and meet deadlines.

• Demonstrates clear verbal skills.

• Maintains courteous and professional working relationships with employees at all levels of the organization.

• Skill in operating a personal computer and utilizing a variety of software applications.

• Handling patients of all educational levels in a respectful and successful conversation.

 

 

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