Remote Registered Nurse – MA, IL, Compact

Job Overview

  • Clinical License RN
  • State(s) Compact, IL, MA

Full job description

Job Summary

** Remote position – Compact Registered Nurses **

The Registered Nurse (RN) is responsible for handling patient phone calls and care in collaboration with the Physician, Mid-level, Clinical Manager, and/or Director of Clinical Services. Calls may be directly from the patient, staff, outside doctors, long term care facilities, and acute care settings. The RN will give advice and/or act according to protocols while ensuring that the patient receives the highest quality of care in a timely matter.

Candidates must be licensed in the states below and have a compact license:

Massachusetts and Illinois (preferred)

Responsibilities and Duties

Lead multi-state nurse triage telephone line service based in Delray Beach, FL. Nurses are and will be located throughout the United States. Nurses must have clinical experience and knowledge of the Barton Schmidt and David Thompson Triage protocols and Electronic Medical Record/Practice Manage Systems. Nurse triage unit is part of a larger long-established medical call center.

Dynamic and fast-growing owner-managed company with community approach and friendly atmosphere but with strong commercial winds behind it. Should possess a current Registered Nursing license issued by a state or states and should have graduated from an accredited nursing program. Perfect Candidate would have a license in Florida and the following states; Massachusetts and Illinois.

(These states can be found at

The following duties and responsibilities mostly reflect the expectations of this position, but are not intended to be all inclusive.

Education and/or Experience

  • Associate’s Degree
  • Minimum of 3-5 years’ prior experience as a Registered Nurse

Required Knowledge, Skills and Abilities:

  • Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
  • Demonstrated ability to work well with cross-functional groups
  • Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels across the company
  • Demonstrated time management skills and ability to work independently, handle multiple priorities concurrently with shifting time frames, and meet deadlines; self-starter with high degree of initiative, urgency, and follow through
  • Highly organized and deadline oriented with demonstrated attention to detail
  • Demonstrated willingness, desire, and ability to develop Team Lead performance
  • Demonstrated ability to motivate a team with confidence with work processes and goals
  • Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates to achieve departmental goals
  • Proficient computer skills
  • Required languages: English & Spanish (preferred)


  • May require working extra hours at times
  • Know, understand, and follow employment/ company policies.
  • Must be able to take constructive criticism
  • Must be consistent with punctual attendance
  • Team Player characteristics
  • Perform other duties assigned by Management
  • Required license or certification: Registered Nurse (RN)
  • Great Communication and Customer Service Skills
  • Spelling, Typing and Sentence Structure Skills
  • Basic Computer Skills
  • Active listening skills
  • Able to Multi-task and Motivate other
  • Great Attitude & Attendance
  • Team Player; Receptive to Feedback & Coaching
  • Accountable & Compassionate
  • Willingness to Teach and be Taught

Work Environment

  • Able to work in a fast paced, noisy Call Center environment
  • Able to have professional working relationships with various personalities
  • Flexible. Adaptable to constant change. Ability to deal with stress

This job description may change, and/be modified with or without notice based on the department, client and/or company needs.

Job Types: Full-time, Part-time

Pay: $35.00 per hour

Expected hours: 20.5 – 36 per week


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Medical specialties:

  • Geriatrics
  • Pediatrics
  • Urgent Care

Physical setting:

  • Telehealth

Supplemental schedule:

  • Holidays

Weekly schedule:

  • Every weekend

Application Question(s):

  • Are you looking for a full-time or part-time position?
  • Are you available to work between Thursday through Sunday between 7:00 AM – 10:00 PM ET every week? If yes, what days and timeframes?


  • Associate (Required)


  • Nursing: 5 years (Required)


  • Spanish (Preferred)


  • Compact State Nurse License (Required)
  • Massachusetts or Illinois Nurse License (Preferred)

Work Location: Remote



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