Remote Telehealth Nurse Navigator -11:30a-8p EST (RN)

Job Overview

  • Clinical License RN
  • State(s) Nationwide

Job details

Job Type
Full-time

Full Job Description

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

 

What you will be doing

 

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief, you will be required to follow AmerisourceBergen’s policy and process to apply for an accommodation.

 

PRIMARY DUTIES AND RESPONSIBILITIES:

 

Provide consumer support in a call center environment for patients receiving treatment within a designated specialty.

Risk assess patient for compliance and adherence to treatment regimen

Identify barriers to care

Provide information about disease process

Provide emotional support to patient and family members

Accepts inbound calls and makes outbound calls to enrolled patients

Receives notification through, but not limited to: web portal, live chat, patient assistance program, fax enrollment form, electronic enrollment form or phone; calls patient to provide information about the product, program, send out information kits if needed and management advise for any side effects

Enter all consumer activities accurately in clinical data base

Intakes and reports adverse events as directed

Must be able to work a flexible schedule and have flexibility for changing program needs

Performs related duties as assigned

 

What your background should look like

 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

 

Must possess a current license issued by a state or states or jurisdiction(s) within the United States, and be unrestricted in any state.

Graduation from an accredited nursing program

Experience with and/or potential to provide high quality customer service

5 years of experience within a designated specialty such as oncology, neurology, medical information/pharmacovigilance, behavioral health

Telephonic experience a plus

Certification may be required

Graduation from an accredited nursing program

Case management experience a plus

 

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

 

Excellent oral and written communication skills

Excellent interpersonal skills

Ability to use a computer for data collection proficiently

Strong organizational skills; attention to detail

Good critical thinking skills

Strong computer skills

 

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

 

Schedule

 

Full time 

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