Remote Telephonic Nurse Care Associate (LPN/LVN) – New York
Job Overview
- Clinical License LPN
- State(s) NY
At AMC Health, we are transforming healthcare through advanced remote patient monitoring and virtual care solutions that help patients manage chronic conditions safely at home. Our care teams play a critical role in improving outcomes, enhancing patient engagement, and reducing avoidable hospitalizations.
We are seeking a Telephonic Nurse Care Associate (LPN/LVN) who is passionate about patient engagement, chronic care support, and using technology to improve healthcare delivery.
What You’ll Do
- Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs.
- Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols.
- Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
- Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
- Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
- Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.
What You Bring
- Active LPN/LVN license in good standing.
- 5+ years of clinical experience, including 3+ years in care coordination, telehealth, home care, or chronic disease management.
- Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred.
- Strong telephonic communication, patient education, and motivational interviewing skills.
- Experience using EMR/EHR systems and comfort working in a technology-enabled care environment.
- Ability to work independently in a structured remote clinical workflow.
Why AMC Health
- Fully remote clinical role supporting patients nationwide
- Opportunity to work at the forefront of virtual care innovation
- Collaborative interdisciplinary care teams
- Meaningful work improving patient outcomes every day
- Growth opportunities within expanding virtual care programs
Work Environment Requirements
- Private, secure, distraction-free home workspace
- Reliable high-speed internet connectivity
- Ability to work schedules aligned with assigned patient populations or client time zones
