Remote Care Manager (Fully Remote LPN/RN) – NY & Compact

Care Manager – Remote Position (US-based, only)

About the Agency: MedAssist empowers patients facing medical challenges to thrive by addressing their needs with comprehensive access to services through care management. Our Agency is expanding and we are looking to add some great people to our team!

Position Overview: As a Care Manager, you will be providing care coordination for patients who are returning home from nursing homes or rehabilitation facilities. This job entails extensive telehealth communication with patients, therefore, being personable, compassionate, and understanding are important traits.

General Responsibilities:

• Researching & coordinating various services such as physical therapy, medical supplies, transportation, etc., in alignment with patients’ needs.
• Extensively communicate with health providers, patients, and key contacts, to ensure continuity of services.
• Document patient notes in the electronic health record in an accurate, timely, and detailed manner for approximately 50 patients per month.
• Follow-up on phone calls, emails, and correspondence promptly to ensure quality standards of service delivery are met.
• Perform other duties as assigned.

What will I set up for patients as a Care Manager?

• Home Health Care
• Physical Therapy/Occupational Therapy
• Transportation
• Ordering equipment (Wheelchairs, Walkers, Assistive medical equipment, Toilet commodes, Hospital Beds)
• Medication management
• Provide important reminders for prevention & health screenings
• Research grants and financial assistance
• These are just a few examples of many ways we can assist our patients!

Requirements and Qualifications:

• Active compact multi-state license and /or NY license.
• Bilingual is a plus.
• Positive attitude.
• Strong communication skills.
• Well-versed in computer skills
• Superb customer service.
• Reliable & dependable.

Perks & Benefits:

• Fully remote position!
• Schedule is Monday-Friday 9 am-5 pm EST
• 80 hours of PTO (upon completion of the introductory period)
• Paid Floating Holidays
• Retirement plan with company match
• Preventive Medical Benefits
• Pay is biweekly and paid through direct deposit