About the job
Are you passionate about patient care and creating a positive first experience for those navigating chronic health conditions? We’re looking for Care Coordinators (CTC) to join our growing team and play a key role in supporting the onboarding of patients into our Chronic Care Management (CCM) program.
About The Role
As a CTC, you’ll be responsible for educating patients on CCM services, obtaining consent, creating the first care plan, and ensuring a smooth relationship with your patients as you help then navigate through CCM. This is an excellent opportunity for someone who thrives in a collaborative, patient-centered environment and enjoys a mix of communication and administrative responsibilities.
What You’ll Do
- Conduct initial outreach calls to introduce the CCM program and obtain patient consent
- Develop and document the first care plan in alignment with CCM requirements
- Complete the initial CCM report
- Ensure all documentation is accurate, timely, and compliant with regulatory standards
- Develop medical relationships with Patients
- Address any questions or concerns patients may have during the onboarding process
- Support various administrative tasks related to enrollment and care coordination
What We’re Looking For
- Strong communication skills with a patient-first approach
- Detail-oriented with excellent documentation and follow-up habits
- Ability to work independently while contributing to a collaborative team
- Experience in healthcare, care coordination, or customer service preferred
Schedule
- Full-Time
- Monday–Friday
- 8 hour day- open to 4-10s Scheduling
Benefits
- Eligibility for Benefits: Begins on the 1st of the month following 60 days of employment
- Health Insurance: 50% premium paid for employee coverage; family plans available at competitive rates
- Dental & Vision Insurance: Offered through our group plan
- Paid Time Off (PTO): Accrues up to 40 hours per year; accrual begins on day one, available after 90 days
- Unpaid Time Off: 40 hours per year, available after an initial training period
- Paid Holidays: Six (6) paid holidays per year after 90 days: New Year’s Day, Memorial Day, Independence Day, Thanksgiving, Christmas Eve, and Christmas Day
Compensation:
Compensation features supplemental pay: earn per patient served with a guaranteed minimum hourly wage of $16–$17, based on licensure and experience.
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