Remote Telemedicine RN – Clinical Trainer

This is a remote position.

OpenLoop is looking for a Registered Nurse Clinical Trainer to join our team remotely. This role will be a member of the Clinical Operations team and report to the Clinical Education Director (NP). 

Meet OpenLoop

OpenLoop Health was founded with the vision to deliver healing anywhere. We do so by thoughtfully pairing leading clinicians (like you!) with innovative telehealth companies providing patient care in all 50 states. Our team of Clinician Advocates and full-service support staff are dedicated to helping you land the right virtual care positions aligned to your expertise, passions, and schedule. Consider OpenLoop your all-access pass to rewarding work, great pay, and the flexibility you’ve been looking for.

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

We’re based out of Des Moines, Iowa, but we’ve got teammates spread across the US in many departments. Day to day, we collaborate most frequently using Slack, Notion, Zoom, and Figma.

• Design and conduct training programs that encompass basic clinical material, process flows, and technology applications for a pool of telemedicine clinicians (NPs, PAs, MDs, and DOs) and RNs. 
  

• Work closely with the Clinical Education Director and other members of the Clinical Operations team to streamline clinical onboarding and training processes. 
  

• Being available for inbound and outbound communications with the clinician pool in situations where there are questions about basic clinical material, process flows, and technology applications.
  

• Conduct outbound calls to patients for post-hospital discharge checks, clinical triage, critical lab result outreach, sexually transmitted infection (STI) result outreach, etc. 
  

• Identify areas of process improvements and inefficiencies.
  

• Be able and willing to conduct both asynchronous and synchronous patient care outreach. 
  

• Ability to effectively foster collaboration and demonstrate a proven ability to provide positive leadership that supports teamwork
  

• Other duties as assigned
  

Requirements

• RN (Registered Nurse) degree required; BSN (Bachelor of Science in Nursing) degree preferred
  

• At a minimum, two (2) years of experience working alongside healthcare professionals including NPs, PAs, MDs, and DOs in a US health system within the past three (3) years or recent relevant experience required
  

• At a minimum, two (2) years of experience conducting clinical, process, technology and/or operations training for healthcare professionals including NPs, PAs, MDs, DOs, and RNs in a US health system within the past three (3) years or recent relevant experience required
  

• Prior experience in virtual care required
  

• Availability to work 5 x 8 hour shifts in a week required
  

• Broadly licensed in 20+ states preferred 
  

• Computer proficient with EMRs (electronic medical records), Google Suite, Notion, Litmos, Zoho, and virtual communication platforms such as Slack and Zoom
  

• Able to quickly adapt to new technologies, such as software and operating systems
  

• Excellent verbal and written communication skills
  

• Ability to work cross-functionally across multiple teams and stakeholders
  

• Team player 
  

• Able to quickly pivot as needed in a rapidly growing startup environment 

Benefits

• Full time W2 Position