Remote Case Management Nurse (RN)

About Us:

The Retreat at Cary and The Retreat at Cary Corner are sister family care home facilities located in Cary, North Carolina. We are a place where home and care come together with love. Our dedicated staff and owner work around the clock to give you peace of mind that your loved ones are safe and happy. With entertainment, healthful recreation, group outings, and upscale living in a family style residential setting, our mission is simple: there is nothing more important than family. We take care of your loved ones the way we take care of our own families with care, responsibility, and the highest sense of duty.

Position Summary:

We are seeking a compassionate and organized Case Management Nurse Specialist to join our team remotely. In this role, you will serve as the clinical hub connecting residents, their families, onsite caregivers, physicians, and community health resources. You will coordinate personalized care plans, oversee chronic disease management, facilitate communication with families, and ensure that each resident’s medical, emotional, and social needs are met. Your work will directly support our low guest to staff ratio model by allowing onsite staff to focus on daily hands on care while you manage clinical documentation, physician coordination, and care transitions.

Key Responsibilities:

• Conduct remote intake assessments for new residents by reviewing medical histories, medication lists, physician records, and functional status reports.
• Develop, implement, and revise individualized care plans in collaboration with onsite staff, the resident’s primary care physician, and family members.
• Coordinate personalized doctors house calls by scheduling visits, communicating resident updates to physicians, and ensuring follow up on lab results or specialist referrals.
• Serve as the primary remote liaison between the family care home and residents’ families, providing weekly updates via phone or secure video calls regarding changes in condition, medication adjustments, or upcoming appointments.
• Monitor chronic conditions such as diabetes, hypertension, dementia, and heart failure through remote review of vital signs and incident reports submitted by onsite caregivers.
• Manage transitions of care including hospital admissions, discharges, and emergency room visits by communicating with hospital case managers and arranging follow up services.
• Oversee medication management by reconciling prescriptions, identifying duplications or interactions, and coordinating with pharmacies for refills.
• Document all case management activities in electronic health records in compliance with North Carolina family care home regulations.
• Participate in monthly virtual interdisciplinary team meetings with onsite staff, the recreational coordinator, and the owner to discuss resident progress and quality of life initiatives.
• Educate families on disease processes, advance care planning, and available community resources such as hospice, palliative care, or home health therapy services.

Qualifications:

• Bachelor of Science in Nursing (BSN) preferred; Associate Degree in Nursing (ADN) with relevant experience accepted.
• Minimum 1 year of nursing experience in geriatrics, long term care, skilled nursing, home health, or family care home settings.
• Certification in Case Management (CCM or RN BC) preferred or willingness to obtain within 18 months of hire.
• Strong knowledge of chronic disease management, fall prevention, polypharmacy, and dementia care.
• Excellent verbal and written communication skills for speaking with families, physicians, and onsite staff.
• Proficiency with electronic health records, telehealth platforms, and secure messaging systems.
• Ability to work independently from a home office with reliable high speed internet and a private workspace for HIPAA compliance.

Preferred Qualifications:

• Experience with Medicare, Medicaid, and long term care insurance documentation.
• Bilingual proficiency in English and Spanish.
• Previous remote case management experience.

Salary and Benefits:

• Salary range: $65,000 to $95,000 per year, based on experience and certifications.
• Benefits package includes:
• Health insurance with medical and dental coverage (employer contributes 75% of monthly premium for employee)
• 401(k) retirement plan with up to 3% employer matching after one year of service
• Paid time off: 15 days of vacation, 8 sick days, and 10 paid holidays per year
• Remote work stipend of $75 per month for internet and phone expenses
• Annual continuing education allowance of $1,000 for case management or geriatric nursing certifications
• Professional liability insurance coverage provided
• Flexible work schedule within core hours (Monday to Friday, 9 am to 5 pm Eastern Time) with no weekend on call requirement
• Mileage reimbursement for any required on site visits at the federal rate ($0.67 per mile)